Audrey
Riffenburgh, M.A.
Audrey Riffenburgh, M.A., is president of Riffenburgh & Associates,
a consulting and training firm offering services in plain
language and health literacy. Based in Albuquerque, New
Mexico, the firm has served clients across the U.S. and
Canada since 1994.
Her firm specializes in conducting
customized presentations; analyzing materials for suitability;
developing reader-friendly
materials in print and for the web; in-depth training/coaching
in materials development; and editing existing documents.
Riffenburgh & Associates
co-sponsors the nationally-recognized Health Literacy
Institute and Audrey has been on the
Institute faculty since 1999. Clients include government
agencies such as FDA, CMS, and NCI; non-profits such
as National Health Council
and World Headache Alliance in Canada; voluntary
health organizations; corporations such as Pfizer; health
care providers; hospital systems; Native American
tribes;
public health educators; universities; and publishers.
Audrey's M.A. is in adult education. Her experience
in adult literacy spans more than a decade at the
local, state, and national levels. Audrey is active
in efforts
to implement plain language standards worldwide
and serves
on the Steering Committee of the Plain Language
Association International. She served as a reviewer for
the AMA’s
textbook on health literacy. She was awarded five
Pfizer Health Literacy Visiting Lecturer grants.
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