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Consulting and Coaching


Wondering how you might get your organization started on the road to plain language?
   
Need coaching to revise or enhance easy-to-read materials, forms, and letters?

We can provide the consulting or coaching you need to accomplish your goals effectively and cost efficiently. We will work with you on a project or hourly basis. We travel and also work by phone, fax, and email. Right up front, we’ll help clearly define your needs and the most efficient way we can address them with you.

Consulting or coaching could help you:

Conduct a health literacy audit to analyze communications (e.g., printed materials, signs, voice mail, etc.) and identify needed changes
   
Create a plan to move your organization into using plain language
   
Design policies, procedures, training, and organizational culture more responsive to diverse audiences
   
Design a health literacy awareness program or curricula for health professions students and health care providers
   
Reinforce skills learned in plain language/health literacy training through guided practice either on-site or on-line
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Our consulting and coaching projects have included:

Conducting a review of new low literacy or plain language materials (prior to printing) for a commercial health education firm
   
Providing guidance in designing and implementing plain language projects
   
Writing and reviewing grant applications focused on plain language projects
   
Facilitating meetings within an organization to foster “buy-in” around a plain language agenda

Consulting or coaching could be the solution for your organization’s plain language needs. We’ll be sure you work with the CLG member whose experience and expertise best matches your requirements.

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