Plain Language Association InterNational (PLAIN) 20th Anniversary Conference held in Vancouver, British Columbia, Canada, October 10-13, 2013

Audrey Riffenburgh participated in and facilitated four sessions at the 20th PLAIN conference. The conference theme was Plain Language Advances: New Skills, Knowledge, Research and Best Practices. Topics ranged from the ethical issues in plain language practice to international collaboration by a consortium of partners creating a postgraduate course in clear communication in an online networked learning environment to how readers make decisions despite what they know.